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About the Instrument

The TKI is the world's best-selling assessment instrument for understanding how different conflict-handling styles impact interpersonal and group dynamics. The Thomas-Kilman Conflict Mode Instrument (TKI) assesses an individual's behavior in conflict situations and then describes that behavior along two Important dimensions: assertiveness and cooperativeness.

The TKI provides specific information about how individuals can use the five different modes (styles) of dealing with conflict - Competing, Collaborating, Compromising, Avoiding, and Accommodating. The TKI demonstrates that these specific behaviors for dealing with conflict are neither good nor bad, but are simply ways that one can choose to deal with conflict situations.

(Revised January, 2015)